Andrew (Andy) Warr

Meet Andy

Andy is a product leader who takes a human-centered approach to product development. He has developed technologies used by billions of people every day at big tech companies, including Dropbox, Facebook, Google, Instagram, and Uber, as well as emerging tech companies, such as Airtable.

An engaging speaker and prolific writer, he shares hard-won knowledge, telling it like it is so others may build on and learn from his experiences.

Want to learn more? Check out his resume or LinkedIn profile.

Featured

Touring the Valley is a collection of stories about building features and products at big and emerging tech companies.

Getting to know Sasha

A surprising insight from a survey led to a major shift in the national go-to-market strategy, bringing Starbucks to thousands of workplaces across the country.

Window Shopping

A lab-based experiment decided which window switching interface to build for ChromeOS.

The #nofilter story behind Instagram Stories

Discover the pivotal role research played assessing the problem space and shaping the launch of Instagram Stories.

The Journey Behind Uber's Super-App Vision

Learn the story about how a trip to China fundamentally changed Uber's app and business.

From Tab Overload to Browsing Efficiency

Mischievous behavior inspired a game-changing feature built into Chrome and ChromeOS, improving the experience of billions of users around the world.

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Collaborations

Rally's 2024 ReOps Playbook

Research Operations forms the foundation for organizations that genuinely value customer insights and aspire to create user-centered products and services. Whether you’re new to ReOps or seeking to enrich your existing practice, use this comprehensive guide—co-created with experienced ReOps leader—to master effective, collaborative, and secure research practices.

Checkout My UXR Case Studies & Learn Why I Approach Them This Way

Let's face it, design and user research case studies and portfolios are challenging to create, present, and update. They can be often controversial too. In this Expert Training Series session, Andy Warr, Research & Insights Leader at Dropbox, will share HIS OWN case studies, lessons learned building UXR portfolios, tips to compile UXR portfolios that will get you hired, and what hiring managers look for in a UXR portfolio.

Build and Scale a User Research Team

From getting stakeholder buy-in and securing your first hire to expanding the team's capabilities and cultivating a human-centered organization—this playbook will support you every step of the way.

Testimonials

"There is nobody I'd rather listen to talk about UX research than Andy. His breadth of experience across companies, markets, and methodologies means he has something to teach to anyone at any level. Best of all, he is a gifted storyteller who makes you feel like you are in the room with company leadership advocating for the user as the most important business decisions are made."

Jason Buhle, PhD, Associate Professor of Applied Psychology

"Andy’s depth of expertise in research and research operations is matched only by his genuine thoughtfulness and strategic approach as a thought leader. His insights have not only shaped Rally’s foundational content but have also brought our community together in meaningful ways. Collaborating with Andy is a masterclass in understanding and advancing the true impact of research, and we’re excited to continue learning from him over the years to come!"

Oren Friedman, Co-founder & CEO

Product & Research Leader

I speak at conferences and write articles about product development and research